Creating a New Custom Answering Rule
You'll notice the new rule in answering rules will have the name of the time frame and a description of the settings chosen. You will also notice it is ABOVE the default rule. This is important because the view in this module is top down priority. You want to keep the more restrictive time frame to be above default, if not defaults "always on" behavior will take affect.
There are times when you need to put rules BELOW the default rule. One example is a Do Not Disturb answering rule that you would like to choose on the fly in the Home module.
Related Articles
Customizing the Default Answering Rule
Login to the SquibitUC portal https://portal.squibituc.com/ Click on the Answering Rules module. There will only be one rule by default called "Default". Before diving into the rule to view and change the default behavior, set the ring time to an ...
SquibitUC Portal | Time Frames Module
The Time Frames module was covered in it's entirety in this article: Creating a New Custom Answering Rule
SquibitUC Portal | Answering Rules Module
The articles on how to customize the default rule and add a customized rule cover most of this module. It is highly recommended to read both of these to get a good understanding of this module. Customizing the Default Answering Rule Creating a New ...
SquibitUC Portal | The Call History Module
The Call History module has a few unique functions that are very useful. The pane shows a perpetual history of calls sorted by date (newest). At the bottom of the page, there are more viewing options such as how many messages to view on a page at a ...
How to login and navigate the SquibitUC voip platform and/or recover username/password.
1. Open a browser and navigate to https://portal.squibituc.com/ 2. To recover a username or password, click either of the two options on the portal login screen. An email will be sent with reset and recovery instructions. Once the correct username ...