How to setup a voicemail greeting

Before beginning, note that the voicemail greeting can be setup the traditional way by using your phone exclusively. Access your voicemail via your phone, enter your PIN, and use option 6 to record, review and set your greeting. This article is the process to use the portal to setup and manage your greeting, and has more options and flexibility than the traditional method.

1. Login to https://portal.squibituc.com/
2. Click "Messages" and then "Settings"
   
   
3. Under Greetings, you will see "Voicemail Greeting" and "Recorded Name". There are 3 icons next to each which allow you to play, download, and manage these two options. Click the icon for "Manage" to the right of the "Voicemail Greeting" drop-down menu.
   
   
4. In the following pop-up window, there will be a list of current greetings. You can play each on your computer as well as download, edit, or delete them. To add a greeting, click "Add Greeting" at the bottom of the window.
   
   
   
5. Now you have the option to use "Text-to-Speech using one of a few choices of high quality voice samples, "Upload" to upload your own pre-recorded greeting, and "Record". For "Text-to-Speech", simply select the option and type your custom greeting in the "Message" box. Then select the preferred voice. Once you save it, you will need to take note of the "Index" number that is assigned to it.
   
   
   
6. To Record a greeting, select the option and enter a name for the greeting and what extension you would like to record the greeting from. When you click "Call", that extension will ring and prompt you to record and press "#" when you are finished. You will see it generated in the list of greetings, note the index number which will be used to assign the greeting.
   
   
   
7. Now access your voicemail from your phone, enter your PIN and choose option 6 for "change greetings", then press 3 to "select greetings". Now enter the index number of the greeting you created in the previous steps. 

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